Tag: UK
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The changing face of prepayment: Robin Hood Energy leading the smart revolution
Robin Hood Energy is taking a totally different approach to prepayment customers, using smart meters to proactively switch people to cheaper postpaid tariffs if they stay in credit.
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Smart Pay As You Go could benefit one in three Liverpool homes
Liverpool City Council wants to bring smart pay as you go technology to the 70,000 homes in the city that use energy prepayment meters. The upgrade is among the initiatives being considered for a new energy services company …
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Price cap could save UK prepayment customers £300 million a year
The UK’s four million prepayment households could collectively save £300 million a year on their energy costs, thanks to temporary price controls proposed by the Competition and Markets Authority …
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Utilita launches mobile app for smart prepay energy
Utilita Energy has released a mobile app to extend the range of top-up methods available to its prepaid gas and electricity customers. Utilita is the only UK energy supplier that focuses on the prepayment segment, serving over 250,000 customers …
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Spark Energy prioritises social housing for smart metering
Spark Energy, a supplier specialising in the UK lettings sector, wants tenants in social housing to be the first to reap the benefits of smart metering. Why? Largely because Spark wants to give these customers a better experience of prepayment …
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British Gas Smart Pay As You Go mobile app proves a hit
Over 80% of customers prefer using British Gas’s mobile app to top up their Smart Pay As You Go meters, according to a recent survey among those trialling the supplier’s new smart meter prepayment technology …
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OVO Energy highlights the convenience benefits of smart PAYG
Brits are spending 10 hours and 50 minutes on average each year on trips to top up their prepayment meters (PPMs), according to research commissioned by OVO Energy …
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Ofgem launches consultation on smart prepayment
Ofgem has launched a six-week consultation on smart prepayment, as part of its preparations for the mass roll-out of smart meters in Great Britain …
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Ofgem calls for fair treatment for prepayment customers
The UK energy regulator Ofgem is calling for fair play for prepayment customers, as its review shows there is disparity in the treatment they’re receiving from energy suppliers …