Category: United States
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Engaging customers using in-home displays: Q&A with CEIVA Energy
CEIVA Energy’s ‘Homeview’ is an in-home display with a difference – as well as enabling utilities to display real-time information from smart meters about home energy usage, alerts and conservation messaging, it doubles up as a digital photo frame that shows consumers’ personal photos. Prepaid Energy Hub caught up with Jack McKee, Vice President Marketing, […]
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Peninsula Light Company’s smart prepaid electric program
In 2012 PenLight launched a smart prepay program for members who had fallen behind on their bills. In less than two years, the utility recovered 78% of the outstanding debt of the customers enrolled on the program.