Category: Europe
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Eliq taking customer engagement to a new level in the UK
Prepaid energy in the UK has long daunted utility customers with expensive rates and dumb top-up meters. Today, innovative companies are transforming the industry by making prepaid energy services smarter, fairer and more engaging …
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Ban on advance billing in Italy overturned
Italy’s energy regulator has overturned an earlier ban on advance billing, allowing energy suppliers to offer this billing option subject to certain conditions.
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The changing face of prepayment: Robin Hood Energy leading the smart revolution
Robin Hood Energy is taking a totally different approach to prepayment customers, using smart meters to proactively switch people to cheaper postpaid tariffs if they stay in credit.
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Italian utility regulator blocks Wekiwi’s advance billing offer
Italy’s first all-digital energy supplier, Wekiwi, has hit an unexpected regulatory roadblock that could scupper its efforts to pioneer advance billing for Italian consumers …
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Paying in advance for power: where prepaid meets postpaid
These days the concept of paying in advance for energy doesn’t just touch the traditional prepayment segment. It’s also starting to find a home among the mainstream credit plans of a growing number of competitive energy retailers …
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Smart Pay As You Go could benefit one in three Liverpool homes
Liverpool City Council wants to bring smart pay as you go technology to the 70,000 homes in the city that use energy prepayment meters. The upgrade is among the initiatives being considered for a new energy services company …
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Price cap could save UK prepayment customers £300 million a year
The UK’s four million prepayment households could collectively save £300 million a year on their energy costs, thanks to temporary price controls proposed by the Competition and Markets Authority …
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9 predictions for smart pay as you go energy in 2016
What lies ahead for smart meter pay as you go energy services in 2016? At Prepaid Energy Hub we see the pace of deployment picking up again this year. Here’s our take on what to watch out for …
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Ponsfacio targets Dutch demand for smart prepaid energy solutions
We caught up with Rudolf Das, CEO of digital prepayment solutions provider Ponsfacio, to find out how the Netherlands is shaping up as a hot-spot for smart pay-as-you-go utility services …
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Utilita launches mobile app for smart prepay energy
Utilita Energy has released a mobile app to extend the range of top-up methods available to its prepaid gas and electricity customers. Utilita is the only UK energy supplier that focuses on the prepayment segment, serving over 250,000 customers …