Category: Articles
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JEA MyWay prepaid program surpasses 10,000 customers
JEA, the eighth-largest US municipal electric utility, has announced that over 10,000 customers have now signed up for its JEA MyWay Pay-As-You-Go program, three years on from launch. The program runs on the MyUsage prepayment solution from Exceleron Software …
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BTC Bahamas 4G network supports prepaid electric top-ups in Caribbean first
Bahamians could soon be using their mobile phone wallets to buy prepaid electricity or pay their utility bills, thanks to an initiative from local telco BTC Bahamas. The Cable & Wireless Communications subsidiary has begun testing how its 4G LTE network and existing prepaid infrastructure could be used together with smart prepayment meters to allow […]
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Smart Pay As You Go could benefit one in three Liverpool homes
Liverpool City Council wants to bring smart pay as you go technology to the 70,000 homes in the city that use energy prepayment meters. The upgrade is among the initiatives being considered for a new energy services company …
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Price cap could save UK prepayment customers £300 million a year
The UK’s four million prepayment households could collectively save £300 million a year on their energy costs, thanks to temporary price controls proposed by the Competition and Markets Authority …
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9 predictions for smart pay as you go energy in 2016
What lies ahead for smart meter pay as you go energy services in 2016? At Prepaid Energy Hub we see the pace of deployment picking up again this year. Here’s our take on what to watch out for …
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7 top-up innovations your prepaid energy customers will love
Topping up is arguably the most important process to get right for prepaid utility customers. Make recharging a really good user experience, and your customers will love prepaid …
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Ponsfacio targets Dutch demand for smart prepaid energy solutions
We caught up with Rudolf Das, CEO of digital prepayment solutions provider Ponsfacio, to find out how the Netherlands is shaping up as a hot-spot for smart pay-as-you-go utility services …
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US Department of Energy moots 7 activities to bridge divide on prepay
More research is needed into consumer motivations and behaviour under prepay programs to bridge the gaps between the benefits reported by utilities and the concerns voiced by consumer advocates, says the US Department of Energy …
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Utilita launches mobile app for smart prepay energy
Utilita Energy has released a mobile app to extend the range of top-up methods available to its prepaid gas and electricity customers. Utilita is the only UK energy supplier that focuses on the prepayment segment, serving over 250,000 customers …
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Spark Energy prioritises social housing for smart metering
Spark Energy, a supplier specialising in the UK lettings sector, wants tenants in social housing to be the first to reap the benefits of smart metering. Why? Largely because Spark wants to give these customers a better experience of prepayment …